Name the issue give an example describe it objectively clarify why its important say you want to resolve it and then invite the person to respond. How to handle an employee with poor personal hygiene.
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Resist the temptation to ignore a problem of lack of personal hygiene.
How to handle employee hygiene issues. Give the employee an opportunity to speak. If the employee indicates the cause of the hygiene issue is a disability or mentions that a religious belief or practice conflicts with your dress and grooming policy work with the employee to determine an effective reasonable accommodation. Use honest open two-way communication to tackle the problem.
He or she should be able to have a conversation in a way that is factual without being insulting or rude. The employee shouldnt be told this information by a colleague or anonymously it could create an uncomfortable atmosphere and the employee may then feel victimised by their colleagues. Dealing with an employee who has a personal hygiene issue can be difficult.
6 Make sure there isnt an underlying concern. One can run out of deodorant or sacrifice bath for more sleep just once. If youve ever worked with someone who has poor hygiene whether its bad breath smelly feet or body odor it can be distracting and unbearable to the point it is difficult to even function when that person is around.
Dealing with the issue directly. Designate who is responsible for addressing these types of problems. If their personal hygiene issue requires accommodation under Title VII the ADA or state law work with the employee to determine a reasonable solution.
Keep any discussions with the employee strictly private and confidential. If its the former causing the issue then recommend that your employee switch to cotton or linen. Bear in mind that a problem of body odour or bad breath may be health related.
This must be a private location without other employees present. Ask the employee to devise a possible solution that will help you and the company succeed in resolving this issue. Arrange a meeting either through their line manager or directly.
Prompt your workers to practice personal hygiene after using the facilities. Consider creating or updating an employee hygiene policy so that there are guidelines to reference when tackling related issues. Its ideal to take your time and observe carefully before approaching an employee with bad hygiene.
Bock recommends five steps. Take the Steps Necessary to Solve the Personal Hygiene Problem. However dont delay a conversation if a policy doesnt yet existany issues.
Provide toilets with hand soap toilet paper and hand drying towels or equipment. Tell the employee that this behavior is a problem and that you need her assistance in coming up with a solution. The person responsible must be able to be tactful and discreet.
Set appropriate expectations and document actions taken. If you think simply that your employees pungency necessitates a deodorant more up to the challenge then be sure to have done your research and to make recommendations. In order words the employee should consistently show poor hygiene to confirm this status before the approach is initiated.
Hygiene is a personal issue so he or she may not want to offer details about their habits or problems. You dont have to be blunt but you definitely cant beat around the bush. You dont need to explain your situation to me although Ill be willing to listen if you want to Try to explain that body odor issues may be a violation of employee.
Rather than avoiding confronting the issue the employer should aim to raise it with the employee in a sensitive and confidential way and attempt to improve the situation for both the employee and their colleagues. Some businesses hire an external cleaning service to attend to the restrooms. Document your conversation and the agreed upon actions including accommodations if applicable.
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